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Open with clear privacy terms

VIP Baccarat, Twilight Princess and Basketball Betting sit behind one account, so our Privacy Policy explains what data we collect before you open it and what stays tied…

Account data explainedCookie choices namedDANA reference handlingQRIS record checks

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batavia4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear privacy terms help you decide before you create an account. This Privacy Policy explains how we collect your name, mobile number, login records, device details, payment references and support messages when you use batavia4d from Indonesia. We use those details to keep your wallet matched

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to your account, process DANA, OVO, GoPay and QRIS references, answer service requests and protect access to the lobby. We do not sell your personal data. Some access rules, identity checks and payment availability depend on local law, so our policy may require extra verification before
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certain account actions are completed. If you reach us from Semarang or another Indonesian city, the same privacy request path applies through chat, WhatsApp or email.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY HELP

Check your privacy contact paths

Fast privacy help matters when your phone number changes or a payment reference looks unfamiliar. We keep privacy requests separate from game questions, then connect them to your account after basic checks.

Live chat Reach us through the lobby chat from 09:00 to 23:00 WIB for privacy questions about login records, cookies or device sessions. We ask for account confirmation before sharing any account-related data.

WhatsApp support Send a privacy request by WhatsApp when you need help changing a mobile number or checking a DANA, OVO, GoPay or QRIS reference. We may ask for the last account step you completed.

Email requests Email works for formal privacy requests, including data correction or account record questions. Include your username, registered mobile number and the date of the issue, but never send your password.

ACCOUNT CARE

Browse our privacy handling steps

Your privacy record is not one single file; it is built from account setup, wallet activity, device sessions and contact history.

Account setup data

When you open an account, we collect details such as username, mobile number and password record status. Those fields help us confirm that later privacy requests come from you, not from another device.

Payment references

DANA, OVO, GoPay, QRIS and bank transfer records are kept as wallet references, not as public profile details. We use them to trace account funding questions and match withdrawals to the right account.

Device sessions

You can check device activity through Account > Security > Devices after logging in. If a phone is missing or a session looks wrong, contact us so we can help secure access.

Cookie use

Cookies help keep you signed in, remember basic site choices and detect unusual access patterns. You may clear cookies in your browser, but the next login may require fresh account confirmation.

Record retention

We keep account, payment and support records for service, security and legal reasons. When records are no longer needed for those purposes, we remove or separate details from active account use.

Change requests

Ask us to correct account details if your mobile number, name spelling or contact email is outdated. We verify the request against your login and wallet history before making the change.

Discover answers about your data

Privacy questions often come up before you open an account or when you switch phones. These answers explain how we handle common requests in plain terms, including payment references, cookies, device sessions and account changes. If your case involves a specific wallet transaction, contact us with the date and payment rail name.

We collect the details needed to create and protect your account, such as username, mobile number, password record status, login activity and device signals. Payment references may be added when you use DANA, OVO, GoPay or QRIS.

We keep payment references so your wallet activity can be matched to your account and checked if a transfer question comes up. These records help support verify timing, method and account ownership without showing them publicly.

Yes. Contact us by live chat, WhatsApp or email and explain what needs correction. We confirm your username, registered mobile number and recent account activity before changing data tied to access or wallet records.

Cookies keep basic session choices, help sign-in flow and flag unusual access from a new browser. If you clear them on Android or iOS, you may need to log in again and confirm your account.

After logging in, go to Account > Security > Devices to view recent sessions where available. If you see a phone or browser you do not recognise, contact support so we can review access with you.

We share data only when needed for account service, payment handling, security checks or legal requests. We do not sell your personal data, and access to account records is limited to staff handling the related task.

We keep account, payment and support records while they are needed for service, security and legal purposes. Some retention periods depend on local law, especially when wallet activity or account verification is involved.

Open with clear privacy terms

Check your privacy contact paths

Browse our privacy handling steps

Account setup data

Payment references

Device sessions

Cookie use

Record retention

Change requests

Discover answers about your data

01 What personal data does batavia4d collect when I open an account?

02 Why do you keep DANA, OVO, GoPay and QRIS references?

03 Can I ask to correct my account data?

04 How do cookies affect my privacy on mobile?

05 How can I check devices connected to my account?

06 Do you share my personal data with other companies?

07 How long do you keep privacy records?

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